Iberostar Waves Paraíso del Mar | Puerto Morelos | Mexico

Carrera Federal Chetumal-Pto. Juarez KM. 309, 77710 Puerto Morelos, Mexico

➤ Iberostar Waves Paraíso del Mar | Quintana Roo

Experience world-class service at Iberostar Paraíso del Mar
Iberostar Paraiso del Mar in Playa del Carmen has 5-star accommodation with a private beach area and a fitness centre. Boasting a 24-hour front desk, this property also has a restaurant and an outdoor pool. Each room includes a flat-screen TV with cable channels.

At the resort, every room is equipped with a balcony. With a private bathroom, certain rooms at Iberostar Paraiso del Mar also provide guests with a sea view. Guest rooms have a desk.

The accommodation offers a continental or buffet breakfast.

You can play table tennis and billiards at the 5-star resort.

Cancún is 48 km from Iberostar Paraiso del Mar, while Playa del Carmen is 22 km from the property. Cancún International Airport is 37 km away.
Couples particularly like the location — they rated it 8.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap


Room choices in Iberostar Waves Paraíso del Mar

Iberostar Waves Paraíso del Mar Services

Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Bath or shower, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Bedroom Linen, Alarm clock
View View
Outdoors Outdoor furniture, Beachfront, Private beach area, Balcony, Garden
Room Amenities Clothes rack
Activities Archery, Live sport events (broadcast), Live music/performance, Themed dinner nights, Bike tours, Beach, Tennis equipment, Evening entertainment, Kids' club, Water sport facilities on site, Nightclub/DJ, Entertainment staff, Darts, Table tennis, Billiards, Children's playground, Casino, Golf course (within 3 km) Additional charge, Tennis court
Living Area Sofa, Seating Area, Desk
Media & Technology Flat-screen TV, Cable channels, Telephone, TV
Food & Drink Coffee house on site, Fruits, Wine/champagne, Kid-friendly buffet, Kid meals, Snack bar, Bar, Minibar, Restaurant
Parking Free public parking is possible on site (reservation is not needed)., Accessible parking
Reception services Concierge service, ATM/cash machine on site, Tour desk, Currency exchange, 24-hour front desk
Entertainment and family services Kids' outdoor play equipment, Babysitting/child services Additional charge
Cleaning services Daily housekeeping, Ironing service Additional charge, Laundry Additional charge
Business facilities Business centre Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, Smoke alarms, Key card access, Safety deposit box
General Shuttle service Additional charge, Minimarket on site, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Car hire, Lift, Fan, Family rooms, Barber/beauty shop, Airport shuttle Additional charge, Non-smoking rooms, Wake up service/Alarm clock
Outdoor swimming poolFree! Sun loungers or beach chairs
Wellness Fitness classes, Yoga classes, Fitness, Spa/wellness packages, Foot bath, Spa lounge/relaxation area, Steam room, Spa facilities, Body wrap, Body scrub, Body treatments, Hair styling, Hair cut, Pedicure, Manicure, Hair treatments, Make up services, Waxing services, Facial treatments, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Hot tub/Jacuzzi Additional charge, Massage Additional charge, Spa and wellness centre Additional charge, Solarium Additional charge, Fitness centre, Sauna Additional charge
Languages spoken English, Spanish

Iberostar Waves Paraíso del Mar Terms and Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Groups When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash Iberostar Paraíso del Mar accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

Your reservation charge will appear on your credit card statement under the name of: Hotelera Playa Paraíso, S.A. de C.V. Please contact the property with any questions regarding the charge for this reservation.

The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.

Payment at the property is not accepted. Unpaid reservations will be canceled prior to arrival.

In case you require an invoice it will be provided by Hotelera Playa Paraíso, S.A. de C.V., based in Mexico.

Environmental Fee of MXN32.57 Mexican pesos per room, per night will be requested upon check-in.

The type of bed selected is subject to availability at the hotel.

The property does not accept reservations of 10 rooms or more. Bookings of 10 rooms or more are considered group and different policies apply.

All special requests are subject to availability and may incur additional costs.

It is essential that the main reservation holder be 18 years or older at the time of check-in at the hotel.

Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation.

Children policy:

From 0 - 2.99 years: Baby

From 3 - 12.99 years: Child paying child rate

From 13 years old: Adult Rate

Child Rates are available in the hotel reservations department.

Iberostar Paraíso del Mar

Iberostar Paraiso del Mar

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Is WiFi available at Iberostar Waves Paraíso del Mar?

WiFi is available in all areas and is free of charge.

Is there free parking available at Iberostar Waves Paraíso del Mar?

Free public parking is possible on site (reservation is not needed)., Accessible parking

What are the outdoor activities at Iberostar Waves Paraíso del Mar

Outdoor furniture, Beachfront, Private beach area, Balcony, Garden

What languages are spoken at Iberostar Waves Paraíso del Mar?

English, Spanish

What are the general services offered at Iberostar Waves Paraíso del Mar?

Shuttle service Additional charge, Minimarket on site, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Car hire, Lift, Fan, Family rooms, Barber/beauty shop, Airport shuttle Additional charge, Non-smoking rooms, Wake up service/Alarm clock

Are pets allowed at Iberostar Waves Paraíso del Mar?

Pets are not allowed.

What is the check-in time at Iberostar Waves Paraíso del Mar?

From 15:00

What is the check-out time at Iberostar Waves Paraíso del Mar?

Until 12:00

100% real reviews of Iberostar Waves Paraíso del Mar

If you have any questions regarding the facilities or services provided at Iberostar Waves Paraíso del Mar, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

5,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Waves Paraíso del Mar
There are better places to stay. This is not 5 star.
Large complex. Grounds were nice.
Pressure to go to time share. Trying to sell upgrades. Restrictions on use of facilities. Staff not friendly. Food repeated after 7 days. When something dish ran out, many times it was not replaced. No chairs at the beach or pool if you didn't come early.
9,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Waves Paraíso del Mar
Wonderful
All was good except the efforts to get you to time share. Too pushy
9,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Waves Paraíso del Mar
It was wonderful
The buffets were great. The Brazillian and Japanese restaurants were amazing. The pool beautiful. We enjoyed seeing coatis and flamingos and all the lush greenery. The taco shop in the shopping center were amazing, the coffee shop as well. All of the staff were friendly, helpful. Yonathan Sanchez, our concierge was great.
One thing was disappointing. Our flight had been delayed. By the time we got in and settled, the buffets had closed, since we had not made a reservation at a restaurant, there was no place to get anything to eat, even snacks. Room service was not available at our hotel.
3,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Waves Paraíso del Mar
a paper copy of layout would have been nice. we didn’t understand the concept until it was almost time to go home.. app
staff was friendly loved animals nice beach Japanese restaurant was excellent
room had horrible air conditioning that never got fixed bed was very uncomfortable we booked a king size bed but had to pay additional to get a king. they offered us a room with two double beds and we could push them together


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